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Terms of Service

Last updated: April 2026

These Terms of Service set out your rights, obligations and the limits of our liability when you use Drawflare (browser-side download/package and import into Figma; membership or billing-related data may be processed on servers).

01 Acceptance

1.1 Formation and parties

  • These Terms of Service ("Terms") bind Drawflare's operator ("we") and anyone visiting, downloading or using our browser plug-in, Figma plug-in and related services ("you").
  • You may act as a natural person or as an administrator accepting on behalf of an organisation; personnel remain liable within their mandate.
  • Product explainers, pricing, FAQ and technical literature supplement these Terms — specialised statements prevail where law allows.

1.2 How consent is expressed

  • Checking boxes, registering, downloading plug-ins or using paid capabilities demonstrates agreement with these Terms and the published Privacy Policy.
  • If you disagree, avoid registration or paid usage; you may browse public marketing materials where law permits.

1.3 Service scope and versions

  • Services reflect the current pricing page and site copy: the browser plug-in downloads/packages pages; the Figma plug-in imports and parses editable designs; paid tiers route account, quota and billing traffic through network-backed services (see Privacy Policy). Roadmap evolution may label Beta/preview states reasonably.
  • FAQ statements such as "URL import unsupported today" follow the latest on-site notice; future changes will be published reasonably.

1.4 Changes to the Terms

  • We may revise these Terms; material updates follow legal or reasonable notice channels; fresh consent is captured when statutes demand.
  • Unless law says otherwise, continued use after effective dates signals acceptance — otherwise stop using and close accounts.

1.5 Severability and survival

  • Invalid clauses do not sink the remainder; IP, disclaimers, liability caps and dispute clauses survive where they naturally should.

1.6 Contact

  • Pre-action questions or notices about these Terms or the Privacy Policy may be submitted using the published site contacts.

02 Accounts and eligibility

2.1 Eligibility and truthful data

  • You represent that you meet age/capacity bars; minors need guardian approval (Privacy Policy).
  • Supply accurate registration/billing data and refresh it promptly.
  • Account counts follow product policies; resale of entitlements or circumvention invites suspension.

2.2 Credential hygiene

  • You supervise everything occurring under credentials; safeguard passwords/tokens/MFA pathways.
  • Report suspected compromise immediately and rotate secrets.

2.3 Verification cooperation

  • We may request KYC artefacts for billing, audit or regulatory reasons — stonewalling can throttle features.

2.4 Suspension sketch

  • Breaches, abuse or arrears may trigger measures described under "Termination"; you may proactively delete accounts.

03 Services

3.1 Product footprint

  • We furnish tooling that downloads/packages web content locally and parses it inside Figma. Core workloads hop between browsers, local disks and Figma clients — no routine backend exists to ingest entire site payloads. Account, membership, quota, payments, support and documentation features that need the network may hit our infrastructure or strategic vendors as actually shipped.

3.2 Nature and availability

  • Save bespoke enterprise paper, everything is "as is". Maintenance, outages, force majeure, browser/Figma API drift or third-party faults may interrupt service.
  • SLAs exist only when separately contracted; otherwise no uptime floor is promised.

3.3 Feature churn

  • Capabilities may be added, tuned or retired — meaningful UX shifts come with reasonable notice; Beta channels remain volatile.

3.4 Fair use and quotas

  • Export/import counts, membership perks or related ceilings may be enforced server-side per pricing + in-app hints; exceeding limits can block validation, prompt upgrades or pause service.

3.5 Geography and compliance

  • Sanctioned or restricted regions may be blocked; you warrant lawful use where you sit.

3.6 Configurations and responsibility

  • You choose which pages to package, including authenticated/paid content, and what happens inside Figma afterwards — we supply tooling, not legal outcomes for third-party policies, IP complaints or downstream disputes (except where mandatory law disagrees).

04 Permitted and prohibited conduct

4.1 Baseline compliance

  • Obey law, these Terms and policies from browser extension stores, Figma, etc.
  • Ensure you have rights to capture or remix target pages; do not weaponise the services against others' IP, trade secrets, likeness or privacy.

4.2 Non-exhaustive prohibitions

  • No crimes, intrusions, harvesting personal data without authority, tampering with security, bypassing metering, cracking plug-ins, mass automated free-tier abuse destabilising others, packaging unlawful/hateful/child-exploitative content, etc.

4.3 Platform-specific duties

  • Follow Figma's policies and store distribution/permission rules (e.g. Chrome Web Store).

4.4 Enforcement menu

  • Warnings, throttles, suspensions, terminations, regulator cooperation and appeal channels we publish.

4.5 Content moderation stance

  • We generally do not pre-screen packaged files; suspected illegality, complaints or compliance orders may trigger after-the-fact action.

05 User content and licence

5.1 Scope of "User Content"

  • Includes packaged files built locally for Figma import, ticket attachments, console feedback, etc. Paid flows centre on account/transaction data — not wholesale harvesting of page intelligence.
  • Files may embed third-party IP or secrets — you remain responsible for lawful sourcing.

5.2 Ownership

  • You retain rights to your content where law permits; these Terms do not flip third-party IP.

5.3 Licence to us

  • You grant a worldwide, non-exclusive licence for the relationship term so we can host/process data needed to run the site, accounts, membership fulfilment, support, reliability and security (including tickets you upload). Files staying primarily on-device are not claimed beyond those purposes unless you push them to our systems.
  • Product improvement may lean on anonymised/aggregated forms; model training or other expansive uses would require fresh consent/opt-outs per official notices.

5.4 Representations

  • Content is lawful, non-infringing and malware-free.

5.5 Our brand and open source

  • UI, copy, marks and software (except OSS under their licences) remain ours or licensors'.

5.6 Feedback

  • Voluntary feedback may be reused freely absent written confidentiality deals.

5.7 Takedown notices

  • Use published channels for infringement reports; we respond per applicable law.

06 Fees and billing

6.1 Prices and tiers

  • Free, Pro, team or other SKU features — including export/import counts, entitlement bundles, SLAs — follow pricing/checkout truth.

6.2 Subscriptions / auto-renew

  • Recurring plans renew unless you cancel timely or law forbids autopay mechanics.

6.3 Overage routines

  • When quotas tip, bill per published ladders, insist on upgrades or pause service.

6.4 Taxes and invoicing

  • Displayed sums may exclude withholdings/VAT obligations handled per locality + our workflows.

6.5 Price changes

  • Reasonable warnings precede hikes; dissenters should cancel ahead of efficacy.

6.6 Arrears

  • After grace periods, paid features may pause until invoices clear.

6.7 Payment processors

  • PSP terms/privacy notices apply concurrently.

6.8 Currency / FX

  • Cross-border charges may include FX/spread costs between you and banks/PSPs.

6.9 Refunds

  • See "Refunds and cancellations".

07 Refunds and cancellations

7.1 Cancelling subscriptions

  • Follow in-product flows; prepaid periods usually remain usable but are non-refundable absent mandatory rights.

7.2 Trials and promos

  • Promotional rules match checkout disclosures.

7.3 Refund posture

  • No refunds except where law or published policies say otherwise; mistaken charges may be reversed after validation.

7.4 Expiry and data

  • Downgrades limit access — consult the Privacy Policy and export early.

08 Third-party services

8.1 Independence

  • Figma, browsers, OSes, PSPs, IdPs, etc. operate independently — we do not vouch for uptime or policy shifts.

8.2 Your duties

  • Obey each provider's contract and privacy notice.

8.3 Links and integrations

  • Convenience links carry no endorsement; risk stays with you.

8.4 Disputes with third parties

  • Address them directly; we may supply legally required assistance only.

09 Disclaimer

9.1 As-is baseline

  • To the fullest extent permitted, implied warranties (merchantability, fitness, non-infringement, uninterrupted/error-free operation) are disclaimed.

9.2 Compatibility

  • No guarantee that every site, plug-in build or browser combo remains parse-perfect; structural drift risk sits with you though we strive to help within product scope.

9.3 Consumer law floors

  • Non-waivable consumer protections override conflicting text.

10 Limitation of liability

10.1 Indirect damages

  • We disclaim indirect, consequential, punitive or special damages when law permits.

10.2 Cap

  • Aggregate liability caps at fees you paid us for the triggering service during the prior twelve (12) months — zero if no fees were paid in that window.

10.3 Carve-outs

  • Fraud, wilful misconduct, gross negligence and non-waivable personal injury liabilities survive.

10.4 Indemnity

  • You reimburse reasonable losses we suffer from your breach or third-party claims tied to your misuse, where law allows.

11 Termination

11.1 By you

  • Stop using and delete accounts per workflow; export data first.

11.2 By us

  • Breach, risk, regulatory orders, strategic sunset or chronic non-payment may trigger suspension/termination.

11.3 Effects

  • Licences end; surviving clauses persist; data handling returns to the Privacy Policy.

12 Dispute resolution

12.1 Governing law

  • These Terms are formed, construed and performed under the laws of the People's Republic of China, excluding conflict-of-law rules — except where mandatory law grants consumers non-waivable local protections, which then govern to that extent only.

12.2 Consultation

  • Parties shall attempt good-faith settlement via site-listed contacts first.

12.3 Litigation

  • If negotiation fails either party may bring suit in a People's Court having jurisdiction under PRC procedural law.

12.4 Electronic service

  • You consent to contractual notices delivered by email, in-product banners or web posts unless mandatory channels demand otherwise.